Refund Policy

Donation Refund Policy

For donations made Florence Stars through our website, if you have made an error in making your donation or change your mind about contributing to Florence Stars, we will honor your request for a refund made within 15 days of your donation.

To request a refund, call 843-661-2166. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

If you did not make your donation using the Florence Stars website, please call 843-661-2166 and specify how the donation was made to learn about applicable refund policies.